Please take a moment and read through our policies. We value your reservation and reading our policies will make your visit smoother and more enjoyable for everyone. We look forward to your stay!
DepositTo guarantee your reservation, a deposit equal to one-half of the stay or minimum of one night is required by credit card when reservation is made.
CancellationsEvery guest reservation is important to us and cancellations have a definite impact on the operation of our small enterprise.
Cancellations must be made by telephone, at least 10 days prior to your reservation date to be refunded minus a $25 transaction fee.
Cancellations made less than the 10 days in advance will forfeit the deposit payment in full.
A 30-day cancellation notice is required for multiple room bookings, whole house bookings and for holidays and special events. Early departure is considered a cancellation.
Check In/OutCheck-in is preferred 4:00-6:00 pm, check-out is 12:00 pm noon. If necessary, special arrangements may be considered directly with innkeeper.
General PoliciesFor the comfort of our guests, Riverside Gables maintains a smoke-free environment. A $250 charge will be incurred if guests smoke on the property.
Guest pets are not permitted. However, there is an animal boarding facility called Cleveland Bed & Biscuit 4 miles down the road. Their phone is (216) 400-7150 and they are located at 18200 Brookpark Rd., Cleveland, OH. We have boarded our golden retriever there on numerous occasions. Our golden retriever, Max, resides on the premises but is restricted to the innkeeper’s quarters and grounds.
Out of courtesy for our guests, only children over the age of 17 are permitted. Other considerations with whole house bookings may be made.
- Gift Certificates Available for purchase on-line
- Guest must present Gift Certificate at time of check-in
- Gift Certificate Valid for 2 years from Date of Purchase